Return and Refund Policy
Due to the custom-made nature of our items, we cannot accept returns, refunds, or exchanges unless there is a mistake on our part. However, we are committed to ensuring your satisfaction, and we will gladly refund or replace the item if there is an error made by us. In such cases, please provide us with proof of the mistake (a photo will suffice) to my email: agnieszka.koscisz@gmail.com
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You will be eligible for a refund or replacement if:
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The size is incorrect.
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The color is incorrect.
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The text color is incorrect.
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The design is incorrect.
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The text is incorrect.
For any other reasons not listed above, we regret that we are unable to offer refunds or exchanges. We kindly ask that you make your purchases thoughtfully.
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Canceling an order
If you change your mind and need to cancel an order before it's shipped, please drop me an email as soon as possible.
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